As a courtesy to our lash stylists and other clients we require at least 24 hours notice should you need to cancel or reschedule an appointment. This can be done by phone, text or email. Should you need to cancel or reschedule with less than 24 hours notice, your deposit will not be refunded with no exception.
*Full payment is required for No-show or missed appointments. Clients who provide less than 24 hours notice are welcome to send someone else in their place.
Late arrivals – please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. We regret that late arrivals will not receive extension of scheduled appointments.
Lastly, please note all deposits are non-refundable, however if a cancellation is made or clients need to reschedule, we are able transfer the deposit to a new booking provided a minimum of 24 hours notice has been given.