Dear Joy,

I had an appointment with you and had Synthetic Mink lashes placed in
'Glam' on Tuesday 22/2/11. I had eyelash extensions placed by someone
else 5 days prior to my appointment with you, and I found them to be
terribly uncomfortable. They both looked and felt unnatural, and they
were like stiff, thick 'sticks'. I noticed them all the time, and each
time I blinked, I was aware of a scratching and pulling sensation.
However, as this was the first time that I had eyelash extensions, I
just assumed that this was how they were supposed to feel.

I came across your website, and had you remove the eyelashes and place
new ones. The ones you placed are amazing - they are very comfortable
and feel like normal lashes. I especially like the way you placed a
few different thicknesses and lengths, making them appear more
natural, which is exactly the look I was hoping for on my wedding day!
I don't even notice them except that so many people have gone out of
their way to comment on how big my eyes look, and how much of a
difference they make to my appearance. For someone who never wears
make up, to have comments like that is a nice little boost.

I just wanted to thank you for your time, and the care you showed in
listening to my needs and in removing the old lashes and applying the
new ones. You have made such a big difference, and I am very lucky to
have found someone as skilled and as professional as you! I look
forward to working with you for my wedding! However, they are so
comfortable that what started out as a one-off thing looks like
becoming a regular treat for myself!!! Both my mother and my sister
are very impressed with my new 'look', and they are also keen to have
extensions for the wedding!!

Thanks again and take care.

Eileen